Super Cover – Reducing Client Liability to Zero
To provide your clients with maximum security and a stress-free rental experience, we offer Super Cover (SC). This is an optional protection package that further reduces or completely eliminates the client's financial responsibility (the Excess).
1. What is Super Cover?
Super Cover is an upgrade to the basic insurance (CDW & TP). While basic insurance limits the liability to a certain amount, Super Cover typically:
- Reduces the Excess to Zero: In most countries, the client will have no financial responsibility for damage or theft of the vehicle.
- Reduced Liability in Specific Regions: In certain countries (e.g., Portugal, Norway, Greece and others), Super Cover may not reduce the liability to absolute zero, but it will significantly lower it to a minimal pre-defined amount.
2. Important Exclusions: What is NOT covered?
As an agent, it is vital to inform your clients that even with Super Cover, some exclusions may apply. Depending on the destination's specific terms, Super Cover might not cover:
- Damage to glass (windshields/windows).
- Tires and wheels/hubcaps.
- Loss or damage to the vehicle's keys or navigation units (GPS).
- Damage caused by gross negligence or violation of rental terms (e.g., driving off-road).
3. How to Book Super Cover
- Pre-booking: In many locations, Super Cover can be booked in advance through your reservation system using the HB+ discount number (CDP).
- At the Counter: If not included, the client can always opt to purchase Super Cover directly at the Hertz rental desk upon arrival.
Agent Tip: The "Peace of Mind" Benefit
By recommending Super Cover, you ensure that your client does not need to leave a large security deposit on their credit card, and they are protected against high costs from minor accidents or scratches.