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Can I choose any repair shop if my car is damaged or needs repairs?

No, all repairs and maintenance must be carried out at our officially approved partner service centers.

Using our authorized partner network ensures that all work meets the high-quality standards required by the manufacturer. It also guarantees that the repair costs are fully covered under your full-service leasing contract. If you take the car to an unauthorized repair shop, the costs may not be covered and it could affect the vehicle's warranty.

What should I do if my car needs repairs?

If your vehicle is damaged or requires technical attention, simply follow these steps:

  1. Contact us first: Reach out to our 24/7 customer service team or your dedicated manager.

  2. Get a recommendation: We will immediately guide you to the nearest and most suitable authorized partner service center for your specific car model.

  3. Book your visit: We will help coordinate the repair process so you can get back on the road safely and without any unexpected bills.