1. Contact Our Team Immediately
Get in touch with us right away to report the issue. You can reach out to:
by email: prieziura@hertz.lt
by phone: +370 611 15000
2. Explain the Situation
When you call, please briefly explain what is happening with the car (e.g., dashboard lights are blinking, the engine won't turn over, or the battery seems completely dead) and provide your exact location.
3. We Will Provide a Solution
Our experienced team will immediately arrange the necessary help for you. Depending on the situation, we will:
Send a technical support service to help start your car on-site (for example, if the battery needs a jump-start).
Arrange a tow truck to safely transport your vehicle to the nearest authorized repair center if the issue cannot be fixed on the spot.
Coordinate a replacement car if your vehicle requires a longer repair, ensuring that your day can continue without interruption.